Pe511 Privacy Policy — User Information Protection

1. Information We Collect

Pe511 collects various types of personal information to ensure our services function smoothly and securely for all users. The collected data falls into several main categories:

Account Information

When you register an account at pe511, we collect your full name, date of birth, Malaysian identity card number, email address, phone number, and an encrypted password. This information is required to verify your identity and ensure account security.

Payment Information

All transactions on our platform are conducted in Malaysian Ringgit (RM / MYR). We keep records of transactions including payment methods used (Touch 'n Go eWallet, FPX, or bank transfer), amount, date, and reference number. Credit or debit card numbers are not stored directly in our system — such data is processed by third-party payment providers who comply with international security standards.

Device and Browser Data

We automatically collect technical information such as device type, operating system, web browser, IP address, bandwidth, and general location data. This is used to detect suspicious activity, optimize platform display, and reduce fraud risk.

Usage Data

Pe511 records usage patterns including pages visited, time spent, clicks and user interactions, as well as betting and transaction history within the platform. This data helps us improve user experience and identify technical issues.

2. Purpose of Information Use

Information collected by pe511 is used for the following purposes:

• Creating and managing user accounts and processing required identity verification (KYC).
• Processing deposits, withdrawals, and all MYR financial transactions securely and accurately.
• Providing effective customer support and resolving disputes.
• Sending important notifications about your account, relevant promotions, and platform updates.
• Detecting and preventing fraud, money laundering, and platform abuse.
• Comply with applicable laws and regulations in Malaysia.
• Improve platform services through aggregate, anonymous usage data analysis.

Pe511 will never use your personal information for any other purpose without your prior consent.

3. Cookies and Tracking

The pe511 platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Session Cookies: Required to maintain your logged-in status during an active session and are not stored after you close your browser.
• Preference Cookies: Save your language and display preferences to provide a more comfortable experience.
• Analytical Cookies: Helps us understand how users interact with the platform, the most visited pages, and response times. This data is processed in aggregate without identifying individuals directly.
• Security Cookies: Used to detect and prevent fraudulent activities and protect user accounts.

You can control cookie settings through your web browser. However, disabling certain cookies may affect platform functionality.

4. Data Storage and Security

Pe511 takes our responsibility to protect your personal data seriously. We implement a range of technical and organizational security measures:

• SSL/TLS encryption for all communication between users’ devices and our servers.
• Encryption of sensitive data in the database using the latest industry standards.
• Layered access controls — only authorized staff have access to users’ personal information.
• Continuous system monitoring to detect unauthorized access attempts.
• Regular data backups to prevent information loss due to unforeseen events.

Your personal information is retained only as long as necessary to fulfill collection purposes and comply with applicable legal requirements. Once no longer needed, data will be securely deleted or anonymized.

5. Information Sharing with Third Parties

Pe511 does not sell or rent users’ personal information to any third party for marketing. However, we may share certain information under limited circumstances:

• Payment Providers: Transaction details needed are shared with authorized payment service providers to process deposits and withdrawals in MYR.
• Identity verification services: KYC documents may be submitted to verification service providers that comply with Malaysian law.
• Legal authorities: pe511 will disclose user information to relevant authorities when required by law or court order.
• Technical Partners: Technical service providers supporting our platform operations may access certain data under strict confidentiality agreements.

All third-party partners we work with are required to meet data protection standards equal to or stricter than pe511’s policy.

6. User Rights and Policy Changes

Access and Correction Rights

As a pe511 user, you have the right to access the personal information we hold about you. You can review and update your account details directly through your profile page on the platform. If you find any inaccuracies, you may request corrections by contacting our support team.

Right to Deletion

You can request to delete your account and personal information by contacting pe511 customer support. Please note that some transaction records and account information may need to be retained for a certain period to comply with Malaysian legal and regulatory requirements.

Changes to This Policy

Pe511 reserves the right to update this Privacy Policy from time to time. Any material changes will be communicated to registered users via email or platform notifications. Continued use of our services after policy updates constitutes acceptance of the revised terms.

How to Contact Us

For any inquiries regarding this Privacy Policy or to submit requests related to your personal data, please contact the pe511 support team:

Email: [email protected]

You may also visit the Frequently Asked Questions Contact us for answers to common privacy and data security questions.